Watch the How to Video
Frequently Asked Questions
I don’t have a bKash account, How to pay?
You can go to the nearest bKash Agent Shop for sending the money. Give our bKash number to them and ask to send the total amount of money of your order.
Do I have to pay bKash Agent any charge?
No. You will not need any charge to send money to us. However, if you are going to pay via bKash, we will automatically add the bKash charge that you need to pay us. So, all you need to pay is the TOTAL AMOUNT of your order. Check your My Orders page or invoice email for the total amount to pay.
What is TrxID?
Every bKash transaction has an unique ID. That is called the TrxID. You will see the ID number on the bKash transaction confirmation SMS. Ask the shopkeeper for the TrxID if you are sending money from a bKash agent shop.
What should I do after payment?
- To know that you sent the money, we need to verify the transaction. Login to our site and visit My Orders page. Fill out the form with the bKash number you sent the money from and the TrxID of the transaction (In case you are sending via bkash). If you did bank deposit to our bank account, take a photo or scan the deposit receipt and send us through the form on that page.
- Based on your order, we may ask you for your game client login information (origin details, steam email etc).
- We will get your submission and will verify your transaction details. When verified, your order will processed.
How long does it take to receive the game?
We process each order immediately after the payment is confirmed.
- Steam based games (purchased directly from steam) are processed within 10 mins.
- Origin based games (purchased directly from origin) are processed within 20 mins.
- Games purchased from third party sites need various amount of time to complete. Usually less than 30 mins.
If you don’t get your product within the period mentioned above, feel free to contact us. Remember, you will get 100% refund of your money in case we fail to deliver.